Managed IT Services

Reduce expenditure, with no need for a dedicated IT department or manager

What are Managed IT Services?

Managed IT services enable companies to delegate their IT requirements to an external partner that specializes in all things digital, enabling them to concentrate on the day-to-day operations of their organization.

GRIAM, as a managed IT service provider, provides a risk-free subscription service for a set monthly charge. This gives you the technical skills you want at a fraction of the expense of hiring full-time staff. You may relax knowing that your IT managed services are in the hands of a knowledgeable, well-equipped IT partner.

Our staff is skilled in providing managed IT services in Zimbabwe and beyond, offering personalized and curated solutions to satisfy all of your IT needs. You can get 360-degree technical coverage, from system administration to helpdesk and more.

Benefits of Managed IT Services by GRIAM

Time is a valuable commodity in today’s world, and our managed IT services will allow you to focus on the areas of your company that matter most, rather than worrying about the technical components of your IT infrastructure.

Not only do our IT experts work with a wide spectrum of firms and situations, providing a lot of expertise, but we’re also continually sharpening and expanding their skill sets via weekly upskilling sessions, funding certifications and additional education, and so much more. Our employees are our backbone, and we want them to develop alongside us. This provides our IT experts with access to technology and resources that many in-house teams do not have, putting them in a position to provide strategic contributions rather than depending only on growth techniques.

  • Focus on your core business operations while we take care of your IT needs

  • Reduce expenditure, with no need for a dedicated IT department or manager
  • Beef up your security to reduce the exposure of your systems to cyber threats
  • Improve the productivity of your remote or in-office workforce
  • Receive optimal tech services at lower costs

Managed IT Solutions Offered by GRIAM

GRIAM offers a wide range of managed IT services that cater to businesses large and small. Here are just a few:

IT Support for End Users – Service Desk

In a highly coordinated setting, our Service Desk handles a tremendous number of occurrences. Rather than delivering a quick remedy, we aim to methodically eliminate the core causes of problems.

Proactive IT Support for Servers and Network Infrastructure

We proactively monitor servers of IT systems to discover possible system faults and resource utilisation concerns before they occur.

Our team is comprised of hand-picked professionals that operate around the clock to keep an eye on your network. They give rapid fixes to minor issues, ensuring that they do not disrupt the overall system thereby minimizing downtime.

Backup and Disaster Recovery

Effective data backup and disaster recovery solutions are required for modern enterprises. Implementing a layered security approach is essential because it gives an extra degree of protection against data breaches. This not only decreases the possibility of data loss, but also protects the system against ransomware assaults.

Cyber Security and Risk Management

Cyber security is critical in this day and age, and every organization must establish clear guidelines to guarantee maximum safety. Using an effective IT Management Service to do continuous monitoring, testing, and updating guarantees that your organization is protected against any current cyber threats.

Don’t wait for an IT disaster to strike

Become proactive – turn to the experts to manage all your IT needs.