IT outsourcing is the process of hiring an external IT service provider like GRIAM to perform some or all of your business’ IT tasks. Some popular IT services that could be outsourced include managing your apps, technical support, telecommunications, IT infrastructure, disaster recovery, IT security, data centre, and data storage.
It’s a myth that only small companies outsource their IT requirement. A new pair of eyes and a unique set of skills and outside perspectives are very valuable to a company, which is why even giants like Google are known for their outsourcing strategies. But it’s easy to see where the myth may have started – IT outsourcing services are particularly advantageous to SMBs as they can have both a small in-house team and an expert IT team without breaking their budget.