Frequently Asked Questions

Q. How much does it cost to have an eCommerce website built?

Most of the eCommerce website design solutions we put together range in the R12,000.00 to R24,000.00 area. Some end up in the R40,000.00+ range. The larger and more involved the project is, the more costly the investment typically.

Q. How long does it take your team to build my eCommerce website?

Again, that all depends on you and your business' needs. Our eCommerce web design solutions are comprehensive. Consulting, content, design, development, search engine optimization, beta testing, etc, all take time. Typically an online store takes about 4-6 weeks but it can certainly vary. We have taken on eCommerce projects that eat up a few months as well as others that go live within a few short weeks.

Q. How are people going to find my online store?

Running an eCommerce website is not all that different from running a retail operation. Care, attention, and detail need to go into managing your inventory. You also need to spend time marketing and promoting your store. Whether it be retail shop or the world wide web, advertising is a must. Our company can help you advertise the business online. It typically also makes sense to sell your products through other outlets as well. For example, selling the products on Gumtree, OLX, or having them listed in Google's product feed all makes sense with assisting you in your online sales efforts.

Q. Will you submit my ecommerce website to the major search engines?

Yes we will. We do free basic search engine optimization for all of our clients but to take it to the next level we suggest you sign-up for one of our SEO Packages.

Q. What is involved in setting up an eCommerce Website?

For standard eCommerce functionality, you will need several additional components: an SSL (Secure Socket Layer) certificate, a merchant account, a payment gateway, a back-end database for processing orders and storing customer information, and a shopping cart solution. We can help you with all of these items.

Q. What type of store platform does your company use?

That all depends on things like how many products you plan on selling, how you plan on managing inventory, and so on. Our company does not represent any one particular shopping cart platform. We typically develop store systems utilizing Virtuemart. At the end of the day it just comes down to whatever the best solution is.

Q. Is an SSL for a Domain Name also valid for its Sub-Domains?

No, unless you get a wildcard certficate, the SSL certificate is only valid for the exact domain or sub-domain that you registered it for. If you require an SSL for a sub-domain, keep in mind that the sub-domain has to be on a dedicated IP address.

Q. Will my ecommerce website be supported by all the major browsers?

Once your site is complete we test it with all the major internet browsers to ensure you get all the exposure you deserve. Those browsers include the latest versions of Internet Explorer, Mozilla Firefox, Safari, Chrome, and Opera.

Q. Do you have hosting options for my eCommerce website?

Yes, we offer several different e-commerce ready hosting packages to ensure your ecommerce website will be taken care of properly.

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